Cowlitz Indian Tribe

Cowlitz Indian Tribe

Cowlitz Indian Tribe

Future-Proofing Government Web Infrastructure Cowlitz County partnered with Hello World to reclaim control of their digital presence. By migrating from an aging platform and eliminating fragile dependencies, we ended the costly cycle of emergency patches and quick fixes.


Development User Experience

Industry

Native American Tribe

Timeline

5 years

Technology

Drupal 7 -> 11

Overview: Future-Proofing Government Web Infrastructure

Cowlitz County partnered with Hello World to reclaim control of their digital presence. By migrating from an aging platform and eliminating fragile dependencies, we ended the costly cycle of emergency patches and quick fixes.

Our strategic approach included:

  • Major Drupal Version Upgrades: Seamlessly transitioning the site through multiple core updates.
  • Theme Modernization: Replacing restrictive legacy themes with a flexible and scalable architecture.
  • Technical Debt Elimination: Removing blockers and warnings to ensure 100% platform stability.

The result? A high-performing, self-sustaining website. By the end of the project, Cowlitz County had the tools and stability to manage their site independently. That was always the goal.

Website: https://cowlitz.org

The Challenge: Overcoming Legacy Tech Debt

Cowlitz County’s website was running on Drupal 7, which was nearing end-of-life and becoming increasingly difficult to support. The platform faced a critical bottleneck: it depended on a third-party theme that was not built to scale with modern Drupal. This legacy architecture made clean upgrades impossible, meaning every minor change introduced significant friction.

The Core Issues

The county faced a mounting stack of technical challenges:

  • Security Risks: Growing vulnerabilities as Drupal 7 reached its sunset phase.
  • Theme Limitations: A rigid design framework that blocked forward progress and modernization.
  • Technical Debt: Accumulating warnings, deprecations, and code instability.
  • Lack of Sustainability: No clear path toward a stable or maintainable future.

This was more than a single technical issue. It was a complex web of dependencies that threatened the county’s long-term digital stability.

Our Approach: A Clean Slate for Long-Term Stability

We did not patch around the problems. We removed them entirely.

1. Drupal 7 to Drupal 8 Migration

We rebuilt the site on Drupal 8, preserving essential content and functionality while moving to a supported, modern foundation. This was more than an upgrade: it was the reset the site needed to move forward cleanly.

2. Replace the Theme (Not Fix It)

The existing theme was a dead end. Instead of forcing it to work, we replaced it. We implemented a standards-based, maintainable theme that:

  • Works with Drupal instead of against it
  • Supports future upgrades without friction
  • Improves accessibility and code quality

This removed one of the biggest long-term risks on the site.

3. Continuous Upgrades for Future Proofing

Once the foundation was stable, we kept it that way. We moved the site forward through consistent cycles:

  • Drupal 8 to Drupal 10
  • Drupal 10 to Drupal 11

Instead of waiting for problems to pile up, we resolved deprecations and compatibility issues as they appeared. This eliminated last-minute scrambles and avoided upgrade cliffs.

4. Systematic Removal of Every Warning

Most projects stop when the site “works.” We do not. We tracked down and resolved every deprecated API, upgrade blocker, and system warning until there was nothing left to fix.

The Result: A High-Performance Drupal 11 Site

Cowlitz County now runs on Drupal 11 with a clean, stable, and fully supported codebase. The site is:

  • Free of warnings and upgrade blockers
  • Built on a maintainable, standards-based theme
  • Ready for future Drupal releases
  • Stable, secure, and predictable

There are no hidden issues and no ticking time bombs.

The Outcome We Care About Most: Client Autonomy

We did not aim to create long-term dependency; we aimed to remove it. By fixing the underlying problems and eliminating technical debt, we left Cowlitz County with a site they can manage on their own. We worked ourselves out of a job. That is the outcome we are proud of.

Key Takeaways for Sustainable Drupal Management

  • Evaluate Dependencies: If a dependency cannot evolve, replace it.
  • Stay Current: Upgrades are easier when you perform them continuously.
  • Eliminate Debt: Technical debt does not go away on its own: you have to remove it.
  • Build Independence: The best partner is the one you eventually do not need.

If your Drupal site feels stuck or risky, we can help you get it back under control and keep it that way.